You are a Digital Agency or a Web Consultant looking for a professional freelancer to realise your clients' projects? 
Professional quality support
You are already a customer and have
access to the WebApp?
If you have requested the implementation of a new project, you also have access to receive priority technical support on the product we have developed. Log in with your credentials and create a new support ticket*, you will receive an answer to your question as soon as possible.
*Available on all platforms and from all browsers.
Frequently Asked Question (FAQ)
Some answers to
frequently asked questions
We help you with your first doubts with some answers from the questions we received most frequently from our customers before placing an order.
A ticket is a request for assistance that a Halkoo customer can open to receive information and help on a service or project.
All Halkoo customers have the Ticket service included in their account. This means that after starting a project, it is possible to request assistance on it at any time.
You will generally receive a response in a very short time. If the support ticket is opened on a Saturday or Sunday, you may receive a response on Monday.
In each case we guarantee a response within 48 working hours to each ticket.
To access the Halkoo WebApp you received an e-mail with your credentials. If you do not remember your password, you can request a reset from the login page.
